Alltrade, a Long Beach, California-based firm founded in 1979 is privately held with global manufacturing and sales facilities serving customers all over the world.
Alltrade was running smoothly until autumn 2007, when one of its customers mandated email notification of return authorizations, which its current solution didn't support.
For printing bar codes and specific documents like invoices, bills of lading, etc, Alltrade had selected inFORM Decisions' solutions including iMail and iPDF.
inFORM Decisions' iMail solution allows users to attach and distribute reports, forms, and database files in popular formats, including PDF, EXCEL, TEXT, TXT, HTML, ZIP, RTF and PCL. While iPDF is a spool file converter that converts standard HP Laserjet output into the popular Adobe PDF.
Eric Roberts, a project leader, said that Alltrade had some minor setup issues. However, with two phone calls to inFORM Decisions' support squad, they were quickly resolved.
A year later, Alltrade has reduced entry errors and can keep electronic copies of reports and documents instead of paper ones. The implementation also has allowed the company to forgo tracking documents manually. Roberts says Alltrade is looking into implementing iView inFORM Decisions for full document storage and retrieval.
He is also impressed impressed with inFORM from the start. They are responsive with their support and easy to work with. inFORM Decisions’ solutions offer great functionality for the price.
Visit www.informdecisions.com or contact inFORM Decisions at 800.858.5544.right now to get further information.