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Business process management (BPM) technology offers more visibility and improves productivity by eliminating waste. However, organizations often face key challenges in navigating the BPM technology selection process.
#1: Critical features for the BPM technology selection
BPM products must include:
- Workflow and case management features
- Business activity monitoring (BAM)
- Process modeling and simulation
- Integration and rules engines
Leading BPM tools, like iWorkflow, handle these features.
#2: Ownership of the BPM technology selection process
BPM technologies affect a lot more than just the IT department of any business. IT will make sure that the BPM tool works well with enterprise systems, fits into the larger enterprise architecture, and meets performance expectations. Business operations often want to see how the tool can facilitate continuous optimization of regular processes. They'll also want to verify that these processes can change in near real time.
When picking a tool for enterprise adoption, a top-down approach usually works best. Enterprises not only make sure that the tool is adaptable to the enterprise systems and standards; they also take a look at the BPM capabilities.
Sometimes, however, the BPM technology selection can be based upon meeting expectations... more of an ad hoc approach.
In many cases, therefore, the best plan of attack is accounting for critical business needs and meeting the larger enterprise requirements.
iWorkflow meets all three of these challenges
inFORM Decision's iWorkflow solution helps companies improve on their business processes and implement a paperless office.
Contact us at 800.858.5544 to get more information about this solution.
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